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Mar
7
Notice: Nexus Technologies Liability Declaration
Posted by Samiya Tariq on 07 March 2017 08:03 AM

Dear Valued Customers, 

It is being informed that M/S Nexus Technologies operating its business through SIX (6) offices (currently) in Pakistan with details mentioned clearly on our official website www.nexus.pk

All of the correspondence (sales, support, billing) is done via automated system (billing & helpdesk) and our recognized sales offices. Our general advertised email IDs are:

  • Sales (sales@nexus.pk)
  • Support (support@nexus.pk)
  • Billing (billing@nexus.pk)
  • Development (dev@nexus.pk)

Any kind of dealing regarding Services and Payment must be done through these published sources with genuine invoice/reference number generated through the system.

Any kind of forgery, misrepresentation, fraud or commitment by any individual/company using our name, invoices or unofficial emails will not be owned and considered by M/S Nexus Technologies
and there will be no liability for damages recovery or compensation.

M/S Nexus Technologies will NOT be responsible for any verbal or written document (forged), if not generated and/or verified by our system.

Note: Any individual/company found in such Fraudulent activities may be reported on billing@nexus.pk.

Regards,
Nexus Technologies
www.nexus.pk

 


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Jan
17

Dear Valued Customers,

 

We regret to inform you that our Open VZ Node (VZCore2) & Basic Shared Hosting Server 'Core42' is facing bandwidth issues. Our technical team is already working on it and it may be resolved within maximum of 24 hours.

We apologize for the inconvenience caused.

Your patience, while we are working on resolving this issue is highly appreciated.

 

Regards,

Nexus Support 

T: 051-222-2884-6 | W: www.nexus.pk | Support: 800-101-00 | UAN: 0300-0341140


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Jan
12
Announcement : Revision of Domain Privacy Protection Services Charges
Posted by Samiya Tariq on 12 January 2017 11:34 AM

Dear Valued Customer,

 

Nexus Technologies has revised its service charges for Domain Privacy Protection to $10 w.e.f 12th Jan' 2017.

All billing invoices regarding Domain registration or Domain Transfer may be following these charges from now onwards.

 

Regards,

Nexus Sales & Billing Department

T: 051-222-2884-6 | W: www.nexus.pk | Support: 800-101-00 | UAN: 0300-0341140


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Jan
12
Announcement: Nexus has Launched a New UAN Number
Posted by Samiya Tariq on 12 January 2017 11:31 AM

Dear Valued Customer, 

 

For better Collaboration and Services, Nexus has launched a New UAN number : 0300-0341140 along with the existing Toll Free number : 0800-10100.

From now onwards, all collaboration will be performed by using the above mentioned numbers, Details are as follows:

1: Sales (For details regarding Domains/Hosting Packages/VPS Packages/New Order etc.)

2: Support (For issues regarding Server/Hosting/malfunctioning/ Spamming and Phishing etc.)

3: Billing (For issues regarding Payment Invoice/Account Suspension/Licensees/ Renewals etc.)

4: Development (For New website development/ CMS or Customized Solution/ Add-on details/ Support & Maintenance of existing website etc.)

 

Regards,

Nexus Technologies

http://www.nexus.pk/

 


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Dec
20
Linux DNS Cluster Issue
Posted by Saleha Saeed on 20 December 2016 12:53 PM

Dear Customer,

Linux DNS Cluster Issue

START TIME: Monday, December 19th 2016, 03:25AM PST
END TIME: TBA
SERVICES/EQUIPMENT: Linux DNS cluster
LOCATION: Ashville Datacenter

SUMMARY OF EVENT:

On Monday, December 19th 2016, at approximately 03:25 AM PST, our monitoring team was alerted to an increase in latency and packet loss in our core network. Our network engineers were immediately notified and began working to resolve the network issue.

It was determined that secondry DNS was having issues, which appears to be resolved now, but some of our customer on the subject network/ DNS may still be facing issue due to DNS propagation.

If you have questions or concerns, please do not hesitate to contact us at support@nexus.pk.

Regards,
Nexus Support Team


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Nov
16
DDOS Attack on International Data Centre
Posted by Fatima Anwar on 16 November 2016 07:34 AM

Dear Customers,

It is stated that we are currently experiencing network latency issues on one of our International Dedicated Centre network with 216.244.... However, our networking team is working on this and we will let you update shortly.

Our apologies for the inconvenience caused.

Please bear with us.

Regards,

Nexus Support Team


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