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Jan
17

Dear Valued Customers,

 

We regret to inform you that our Open VZ Node (VZCore2) & Basic Shared Hosting Server 'Core42' is facing bandwidth issues. Our technical team is already working on it and it may be resolved within maximum of 24 hours.

We apologize for the inconvenience caused.

Your patience, while we are working on resolving this issue is highly appreciated.

 

Regards,

Nexus Support 

T: 051-222-2884-6 | W: www.nexus.pk | Support: 800-101-00 | UAN: 0300-0341140


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Jan
12
Announcement : Revision of Domain Privacy Protection Services Charges
Posted by Samiya Tariq on 12 January 2017 11:34 AM

Dear Valued Customer,

 

Nexus Technologies has revised its service charges for Domain Privacy Protection to $10 w.e.f 12th Jan' 2017.

All billing invoices regarding Domain registration or Domain Transfer may be following these charges from now onwards.

 

Regards,

Nexus Sales & Billing Department

T: 051-222-2884-6 | W: www.nexus.pk | Support: 800-101-00 | UAN: 0300-0341140


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Jan
12
Announcement: Nexus has Launched a New UAN Number
Posted by Samiya Tariq on 12 January 2017 11:31 AM

Dear Valued Customer, 

 

For better Collaboration and Services, Nexus has launched a New UAN number : 0300-0341140 along with the existing Toll Free number : 0800-10100.

From now onwards, all collaboration will be performed by using the above mentioned numbers, Details are as follows:

1: Sales (For details regarding Domains/Hosting Packages/VPS Packages/New Order etc.)

2: Support (For issues regarding Server/Hosting/malfunctioning/ Spamming and Phishing etc.)

3: Billing (For issues regarding Payment Invoice/Account Suspension/Licensees/ Renewals etc.)

4: Development (For New website development/ CMS or Customized Solution/ Add-on details/ Support & Maintenance of existing website etc.)

 

Regards,

Nexus Technologies

http://www.nexus.pk/

 


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Dec
20
Linux DNS Cluster Issue
Posted by Saleha Saeed on 20 December 2016 12:53 PM

Dear Customer,

Linux DNS Cluster Issue

START TIME: Monday, December 19th 2016, 03:25AM PST
END TIME: TBA
SERVICES/EQUIPMENT: Linux DNS cluster
LOCATION: Ashville Datacenter

SUMMARY OF EVENT:

On Monday, December 19th 2016, at approximately 03:25 AM PST, our monitoring team was alerted to an increase in latency and packet loss in our core network. Our network engineers were immediately notified and began working to resolve the network issue.

It was determined that secondry DNS was having issues, which appears to be resolved now, but some of our customer on the subject network/ DNS may still be facing issue due to DNS propagation.

If you have questions or concerns, please do not hesitate to contact us at support@nexus.pk.

Regards,
Nexus Support Team


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Nov
16
DDOS Attack on International Data Centre
Posted by Fatima Anwar on 16 November 2016 07:34 AM

Dear Customers,

It is stated that we are currently experiencing network latency issues on one of our International Dedicated Centre network with 216.244.... However, our networking team is working on this and we will let you update shortly.

Our apologies for the inconvenience caused.

Please bear with us.

Regards,

Nexus Support Team


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Nov
4
E-mail Issue on Shared Windows Hosting Server
Posted by Fatima Anwar on 04 November 2016 06:45 AM

Dear Customers,

There is some e-mail issue on one of our International Windows Shared Hosting Server. Our Technical Team is working on it and will be resolved as soon as possible.

Till then your patience will be appreciated.

Regards,

Nexus Support Team

 


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