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SSL Certificate Terms & Conditions

These terms serve as a legally binding agreement between parties, establishing the parameters for usage, obligations, and potential consequences. It is crucial for users or customers to carefully review and understand these terms before proceeding

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Terms & Conditions

Pre-Requisites:

  1. Valid DOMAIN is compulsory and other required details includes Name, Phone Number, Company name, Postal Address, City and Country.
  2. E-mail address i.e. [email protected] will be required. For any queries, please contact our sales department.

SSL Terms and Conditions

  1. SSL can be installed for 1-year only, effected from September 1, 2020.
  2. In case a client wants to pay for more than 1-year period then SSL will be installed for 1-year and remaining amount will be added as credit under billing profile for future use.
  3. No refund, no transfer of credit request will be entertained
  4. SSL certificate may be issued on same day but installation may take 24-48 hours.
  5. Same SSL certificate renewal will not be possible if invoice is not paid before due date.
  6. Client will not be able to transfer the certificate from one domain to another once it is installed.
  7. In case of due order/unpaid invoice, order processing of SSL may vary from 2-3 working days or subject to clearance of invoice payment.
  8. Nexus may not be liable for any warranty provided by SSL provider and in that case, client may need to pursue the SSL provider.
  9. All pre-requisites must be emailed to [email protected] for SSL installation else installation may cause delay as per customer’s response.

Renewal Cancellation Process:

  1. Order cancellation/ domain modification is only possible within an hour or order.
  2. In case of SSL renewal, you must request for the previous order cancellation.
  3. After order, cancellation payment can be adjusted for another certification but there will be NO REFUND.
  4. Cancellations over the phone or unregistered email or ticket are not accepted. Nexus does not monitor cancellations using this practice, and will not automatically cancel the order except from registered ID.

If you have any questions regarding these policies, don’t hesitate to contact us.

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